Privacy & Confidentiality Policy

This privacy and confidentiality policy sets out how Thrive Care Ghana uses and protects any information that you give to Thrive Care Ghana when you use this website. Keeping your information private is the most important priority at Thrivecaregh.com This statement about privacy and confidentiality will tell you more about our policies in regard to information we collect and safeguard to protect it.

Thrive Care is ethically and legally required to protect the confidentiality of their clients. Information will not be shared without written permission from the client or, if the client is a minor under the age of eighteen, the client's parent or legal guardian.

Definitions

'Site' means the website located at www.thrivecaregh.com
'Terms' means the terms of use.
'I'or 'Me'or 'We'and 'Psychologist' means Psychologist
'You' means you, the user of the site
'Your data' means any information about you which and 'yourself' and 'Client' shall be interpreted accordingly. By using our Site, you agree to the terms, without modification, of this Privacy and confidentiality Policy. If you do not agree with the practices described in this Privacy and confidentiality Policy, please do not provide us with your personal information or interact with the Site.

How We Collect Your Information?

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, a name and an email address.

What personal information Do we collect and why?

In order to provide optimal psychological services Thrive Care will collect the following information from clients or referrers. As a base, the following information will likely be collected:

Your name, address and date of birth.
Your contact details.
Current and past medical information.
Your family medical history to the extent that it may inform current services.
Your educational and occupational history.

In addition, in the provision of psychological services Thrive Care will in all likelihood collect the following personal information:

Responses and results from psychological tests and questionnaires.
Responses and results reasonably obtained as part of a neuropsychological assessment.
Information pertaining to your response to treatment.

All of the above material is used to inform accurate assessment, diagnosis and treatment plans for Thrive Care clients. Not having this information may increase the risk that the assessment, diagnosis and treatment plans subsequently arrived at or generated are sub-par.

Information provided by third parties

We will collect information from you where it is reasonable and practical to do so. We may also need to collect information from others who have known you a long time (such as a spouse or parent) or from others involved in your care (such as your GP). We will always endeavour to keep clients reliably informed of the information collected and the source of that information, and where appropriate will seek and obtain written informed consent to contact and retrieve that information.

Use and disclosure of personal information

Thrive Care will use and disclose personal information for the primary purpose of providing optimal psychological services. This will primarily take the form of a report prepared by the clinician and sent to the referrer or referring agent, plus others involved in the client’s care where applicable. It is noted that in some circumstances Psychologists are required by law to disclose personal information without the consent of the client. Specifically, Psychologists may disclose personal information if a “permitted general situation” exists such as to “lessen or prevent a serious threat to the life, health or safety of any individual, or to public health or safety”. This threat does not need to be imminent.

Storage and security of personal information

Thrive Care will take reasonable steps to protect the personal information of clients from misuse, interference or loss, and from unauthorised modification, access or disclosure. Paper documents containing personal information listed above will be stored under lock. Electronic information containing personal information listed above will be stored and backed up securely.

The law protects the relationship between a client and a psychologist, and information cannot be disclosed without written permission.

Exceptions include:

Suspected child abuse or dependent adult or elder abuse, for which we are required by law to report this to the appropriate authorities immediately.
If a client is threatening serious bodily harm to another person/s, we must notify the police and inform the intended victim.
If a client intends to harm himself or herself, we will make every effort to enlist their cooperation in ensuring their safety. If they do not cooperate, we will take further measures without their permission that are provided to me by law in order to ensure their safety.

Last Edited on 23rd October 2018